If you’re like many business owners, you may not be exactly sure of the differences between a bookkeeper and accountant – and whether you should hire one, or both. Let us give you the lowdown…

In her many years of research Carol S Dweck, author of the best-selling book ‘Mindset – challenging the way you think to fulfil your potential’, proved the power and value of a growth mindset. Here are her 4 basic steps to help embrace the growth mindset in your business.

HMRC has stepped up their hunt for extra revenue by increasing the number of penalties imposed on taxpayers for ‘deliberate’ errors on tax returns.

In today’s fast-paced, digital world, interacting face to face with clients and prospects may seem passé. In fact, face time is more important than ever. Here are our top tips for running an event.

It’s been said that a business partnership is a lot like a marriage, and the comparison holds true when things go awry: the end of a partnership is a lot like divorce. These tips can help make separation easier – and more amicable – should your business partnership come to an end.

Its easy to accept the status quo and measure what you have always measured in your business. But to make your business more successful you must start measuring what matters the most to your customers. Check out our indispensable guide to writing a one page business plan

Cornish Accounting solutions are delighted to announce that over the past fortnight, we have scooped two separate online awards for our work.

Some entrepreneurs use the terms “upselling” and “cross-selling” interchangeably, but there is a difference. Read on to learn how to generate more income by working these two sales strategies like a pro.

Ask anyone who’s been self-employed for a few years. By and large, the vast majority of clients are great. The less than ideal ones, however, can become a serious liability. Problem clients come in all shapes and sizes. There are the late payers and scheduled “no shows”. The ones who are demanding and don’t respect your time. Remember, just because you need to earn a profit doesn’t mean it’s in your best interest to serve everyone who walks in the door.

Getting the job done is clearly crucially important in any business and often with little thought to the experience of the customer. Harsh but true…
However, when you and your staff make the customer experience an obsession, you grow your business – thanks to a band of loyal customers.